Train Maximus
The agents you have today are the worst ones you'll ever have.
Most AI vendors sell you the bot. We sell you the loop that fixes the bot. Manage Maximus the way you'd manage a new hire — review the work, give one-line feedback, watch the next round get sharper. Five minutes a day compounds into forty hours a month of recovered front-office labor.
← Back to homepageInteractive walkthrough
Watch the loop run on a real hard-fail call.
This is the actual training dashboard at dashboard.securecdp.com/agents. Flip on the voiceover in the top bar, or click through at your own pace.
Voiceover uses your browser's built-in speech synthesis — turn your sound on, or read the on-screen captions. Open the walkthrough in a full window ↗
Step 1 — Watch
See what every call did. And didn't do.
Open the dashboard at 6 AM. Compliance strip at the top: how many calls overnight, how many were rated PASS, how many SOFT_FAIL or HARD_FAIL. Click any row to hear the recording, read the transcript, see Maximus's read of what happened. The work you'd do as a manager — but the work's already half done.
- Every call recorded + transcribed. Searchable, filterable, exportable. Pull any call from any tech for any customer in 10 seconds.
- Outcome auto-classified. Sales / Support / Accounting / General / Dead. Maximus does the first pass; you adjust.
- Hard-fail flagging. Maximus tells you which calls he wasn't sure about — the ones worth your eyes.
- Compliance strip. Daily aggregate at the top: how many calls, how many hard fails, how many regressions vs. yesterday.
Step 2 — Note
Tell Maximus how you'd have handled it.
One line. Plain English. The way you'd coach a new hire on the truck ride home. Examples from real Temperature Pros training sessions:
- “Hey, let's review the calls this week and tell me the outcome.”
- “This call should have been handled by telling them a service we actually do offer.”
- “This is better handled by so-and-so at the company.”
- “You could have handled this yourself.”
- Plain English. "This was a maintenance question — should've routed to Sam." No prompt engineering. No JSON.
- Per-shop. Your notes train your Maximus. Not anyone else's. Your competitor's customers don't get your playbook.
- Versioned + auditable. Every note, who wrote it, when. Roll back any change with one click.
- Approve before apply. Notes batch into a queue. Hit Apply when you're satisfied. Nothing ships without your green light.
Step 3 — Apply
Hit Apply. Next call uses it.
Your note ships into Maximus's playbook in seconds. The same scenario tomorrow at 4:57 AM gets handled the way you'd handle it. Every approval is logged. Every rollback is one click. Every behavior change has a paper trail.
- Ships in seconds. Your note becomes part of Maximus's playbook before the next call comes in.
- Compounds weekly. Five minutes a day of feedback adds up to forty hours a month of recovered front-office labor by month three.
- No engineering ticket. Other AI vendors take 2–3 weeks to ship a behavior change. Maximus ships your change in 60 seconds.
- Industry-standard moat. ServiceTitan, Avoca, Goodcall — none of them have a Train Agent dashboard. "Show me your training dashboard" is the buyer-education question that exposes the gap.
The dogfood proof
We use it on ourselves every day.
Complete Data Products runs the same Train loop on Emma — our own front-desk agent — at dashboard.securecdp.com/emma. Every call gets graded. Every hard-fail gets reviewed. Every operator note ships within 60 seconds. The Train Maximus dashboard you get on day 1 is the same architecture, refined on real call volume since April 2026.
Every other AI vendor in the trades is pitching a product they don't operate. We ship the loop that's already keeping our own phones answered.
The buyer-education question
“Show me your training dashboard.”
Ask any AI vendor evaluating you on a sales call. ServiceTitan, Avoca, Goodcall — none of them have one. Because none of them sold you a team. They sold you a tool. Tools don't learn. Tools get stale. Maximus gets sharper every week.
Sales objection handler from operator-buyers who ask “how do I know this won't get stale?” — answer: it does the opposite. The agents you have today are the worst ones you'll ever have.
See the Train loop running on real call data.
30-minute screen-share with Nirav. He pulls up his Temperature Pros training queue and walks you through one real flag → note → apply cycle. You decide if you want the same loop on your shop.
Book the walkthrough